Shopify Status History
Live incident history from the Shopify platform. Stay informed about outages, downtime, and service disruptions.
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Resolved Incidents
Some stores unable to purchase UPS shipping labels.
This incident has been resolved.
Some stores are temporarily unable to purchase UPS shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected. We’re working on a solution and will keep you updated.
Analytics, metrics, reports and Flow delayed
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Analytics, metrics and reports are currently delayed for some stores. Flow automation may also be delayed. Search results for any new additions to stores are also delayed. We are investigating and will keep you updated.
Order Printer, as well as Amazon and Google Shopping sales channels experiencing issues
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Order Printer app, as well as Amazon and Google Shopping sales channels is experiencing issues on some stores. We’re investigating and will keep you updated.
Shopify storefronts/admins not accessible on some stores
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Some Shopify storefronts/admins are temporarily not accessible. We are investigating and will keep you updated.
UPS shipping rates not available at checkout
This incident has been resolved.
Some stores are seeing no UPS shipping rates displayed to customers at checkout. If you use UPS as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders. UPS is working on a solution and we’ll keep you updated.
Some stores unable to purchase DHL Express shipping labels.
This incident has been resolved.
Some stores are temporarily unable to purchase DHL Express shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected. We’re working on a solution and will keep you updated.
Storefront and checkout down for some shops
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Admin not loading correctly for some stores
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Some merchants are currently unable to access or load pages in their Shopify Admin. We are investigating and will keep you updated.
Storefront and checkouts down for some storefronts
This incident has been resolved.
Lag and other associated issues are resolving themselves, we are continuing to monitor until system health is 100%
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Customers page not loading correctly for some stores
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Some merchants are currently unable to access Customers pages in their Shopify Admin. We are investigating and will keep you updated.