Shopify Status History
Live incident history from the Shopify platform. Stay informed about outages, downtime, and service disruptions.
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Resolved Incidents
Some customers experiencing issues loading the Shop app
Between 23:33 - 00:50, we experienced a Shop app outage. The monitoring period for this issue has ended and no further impact has been observed.
This issue has been resolved and is being monitored.
We've identified the problem impacting Shop app and we're working on a solution.
Some customers may experience issues with loading the Shop app. This affects the shop.app website and Shop mobile app. Shop Pay is not impacted.
Checkout: partial outage
Customers may encounter error messages when attempting to checkout
Between 00:14 - 02:08 UTC, we experienced elevated errors for Shopify Payments Portugal. This was limited to some shops. The monitoring period for this issue has ended and no further impact has been observed.
This issue has been resolved and is being monitored.
Some customers may be experiencing errors when attempting to checkout on Shopify Payments Portugal.
Storefront: degraded performance
Admin: partial outage
Storefront: degraded performance
Checkout: degraded performance
Storefront: degraded performance
Platform-wide outage affecting admin, POS, and Shopify Payments due to DNS configuration change
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified, and we are working on implementing a fix.
We have identified the issue and seeing recovery but will continue to stay on top of this until fully recovered.
We are continuing to investigate this issue.
We are currently aware of issues with access to admins, Shopify POS, and shopify.com not working as expected. We are working on a resolution.
Multiple Shopify tools and systems were down
We have identified the issue and seeing recovery but will continue to stay on top of this until fully recovered.
We are continuing to investigate this issue.
We are currently aware of issues with access to admins, Shopify POS, and shopify.com not working as expected. We are working on a resolution.