Shopify Status History

Between 14:30 - 17:20 UTC, some merchants and customers experienced issues accessing storefronts and admins. The monitoring period for this issue has ended and no further impact has been observed.

We are continuing to monitor to ensure the health of the affected areas.

These issues have been resolved and error rates are back down. We are continuing to monitor.

We're continuing to work on addressing the admin and storefront issues, and will keep you updated.

Storefronts and admins may be showing elevated, intermittent errors currently. We are investigating and working to resolve these issues.

Storefronts and admins may be showing elevated, intermittent errors currently. Store logins and new store creations are also impacted. We are investigating and working to resolve these issues.

Between 18:48 to 20:30, we experienced new custom domain certs ere failing. A fix was implemented at 20:30 which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

This issue has been resolved and we are monitoring to ensure resolution.

This issue has been resolved and we continue to monitor to ensure a return to baseline service.

Custom domains are currently not receiving new tls certificates for new purchases and renewals, and these domains will not be accessible. We are working with our providers and will update you as soon as possible.

Between 11:13-11:35UTC , we experienced errors when accessing admin, checkout, storefront and POS. A fix was implemented which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

We have identified the issue affecting various aspects of the platform. Recovery is underway and we are continuing to monitor closely.

A fix has been implemented and we are monitoring the results.

We are investigating various outages across the platform and will keep you updated.

We have identified the issue affecting admin, checkout, storefront, and POS.

We have identified the issue affecting admin, checkout, storefront, and POS. Recovery is underway and we are continuing to monitor closely.

Between 11:13-11:35UTC , we experienced errors when accessing admin, checkout, storefront and POS. A fix was implemented which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

We have identified the issue affecting various aspects of the platform. Recovery is underway and we are continuing to monitor closely.

We have identified the issue affecting admin, checkout, storefront, and POS.

Between 11:13-11:35UTC , we experienced errors when accessing admin, checkout, storefront and POS. A fix was implemented which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

We have identified the issue affecting various aspects of the platform. Recovery is underway and we are continuing to monitor closely.

We have identified the issue affecting admin, checkout, storefront, and POS.

Between 5:04 - 8:45, we experienced issues with the Shopify Admin. A fix was implemented at 6:15 which resolved the issue following a recovery period. Monitoring for this issue has ended and no further impact has been observed.

This Shopify Admin issue has been resolved and is being monitored.

We've have begun implementing a fix for the Shopify Admin issue

We've identified the problem affecting the Shopify Admin and we're working on a solution.

Shopify Admin may not save recent updates involving theme or products. We are working on this and will keep you updated.

Between 14:34 UTC and 16:00 UTC, we experienced an issue with our Installments partner that caused Shop Pay Installments errors. A fix was implemented at 16:00 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

This issue has been resolved and is being monitored. Shop Pay Installments has been re-enabled for Canada, United States, and Great Britain.

We are investigating and will keep you updated.

Merchants and their customers may experience issues when trying to access Shop Pay Installments. We will be disabling installments for Canada, United States and Great Britain until the issue is resolved.

Merchants and their customers may experience issues when trying to access Shop Pay Installments. We will be disabling Shop Pay Installments for Canada, United States, and Great Britain until the issue is resolved.

Merchants and their customers may experience issues when trying to access Shop Pay Installments. We will be disabling installments for Canada, United States, and Great Britain until the issue is resolved.

Between 13:06 UTC and 14:52 UTC, we experienced an infrastructural issue that resulted in errors across Shopify admin, Shopify POS, storefront, and checkout. This issue also impacted access to Shopify Support. A fix was implemented at 14:22 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

This issue has been resolved, and we are continuing to monitor. More updates will be shared as they become available.

We continue to monitor the issue closely and will share updates as they become available.

We are continuing to monitor the issue, and will share more information as soon as possible.

This issue has been resolved and is being monitored.

We've identified the problem and are seeing recovery from our mitigation efforts. We will continue to monitor and update.

We are investigating and will keep you updated.

Merchants may experience issues when trying to access the Shopify admin. Customers may experience issues with accessing storefronts and checkouts.

Merchants may experience issues when trying to access the Shopify admin and Retail POS. Customers may experience issues with accessing storefronts and checkouts. Access to Support also impacted.

Merchants may experience issues when trying to access the Shopify admin and Retail POS. Customers may experience issues with accessing storefronts and checkouts.

Between 17:43 UTC and 19:10 UTC, we experienced Shopify Flow workflow failures due to issues with Google cloud Platform. A fix was implemented at 19:10 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

This issue has been resolved and is being monitored.

The issue has been identified and a fix is being implemented.

We are investigating and will keep you updated.

An issue stemming from Google Cloud Platform has resulted in Shopfiy Flow workflows not triggering properly for some stores.

Shopfiy Flow may not be triggering properly for some stores.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Merchants may experience issues when trying to access the Shopify admin. The error will appear as a 500 error when accessing product related areas within your admin.